NCRETAC

The NCRETAC supports cooperative, cost-effective regional emergency medical and trauma systems development.

NCRETAC Privacy Notice

Effective Date: December 20, 2024

This Privacy Notice explains how NCRETAC (“we,” “our”) collects, uses, and shares your personal information. It applies to this website and any other sites, collectively known as the “Sites.” This also includes our products and services, or “Services,” displaying this Privacy Notice. NCRETAC supports regional EMS and trauma care coordination by connecting healthcare providers to critical resources, data, and mutual assistance. This notice outlines how we handle information collected from visitors to our websites. It includes prospective participants (“Visitors”) and organizations using our Services (“EMS and trauma services”).

This Privacy Notice does not apply to third parties or their services. It also does not cover de-identified or anonymized data that cannot be linked to any individual. NCRETAC is not responsible for the privacy practices of third parties. This includes our EMS and trauma services partners. We recommend contacting these parties directly for more information on their policies.

NCRETAC is not a covered entity under the HIPAA regulations. It is not required to comply with the standards for the protection of health information. These standards are outlined by the Health Insurance Portability and Accountability Act. NCRETAC may participate in Continuous Quality Improvement (CQI) efforts with its constituents. However, it does not specifically collect or maintain identifiable patient care data.

Information We Collect

We collect information from a variety of sources, including:

  • Directly from you when you provide it to us.
  • Automatically when you use the Sites.
  • Third parties, such as analytics providers.
  • Our EMS and trauma services partners, through their use of our Services.

Information provided directly by you: If you are a Visitor, we may collect your name. We may also collect your phone number, mailing address, email address, organization name, and job title. This occurs when you request information or otherwise contact us.

If you are an EMS or trauma service account manager, we may collect your first and last name. We might also collect your email address. Additionally, organization name and job role information may be gathered. We may also collect your mailing address, username, and account password. Other information necessary for your participation in our Services may be collected as well.

Automatically collected information: We may use cookies, web beacons, and other technologies to collect your data. This data includes your IP address. It also includes the date and time of your visit. Additionally, it covers how you interact with our Sites and Services. This may include information from your mobile device or computer, including operating system, browser type, and links you clicked. This helps us provide a personalized experience, troubleshoot issues, prevent fraud, and monitor our Site’s performance.

Third-party information: We may collect information from advertisers, affiliates, and other partners that provide components for our Sites. These third parties may collect information about your online activities and use it for interest-based advertising or content targeting.

Information from EMS and trauma services: We provide access to our services for EMS and trauma services partners. They can enter information about individuals into our services. This information may include names and contact information. It may also encompass job roles, medical details, and relevant emergency response data.

How We Use Information We Collect

We may use the information collected to:

  • Operate, maintain, and provide our Sites and Services.
  • Set up EMS and trauma service accounts and manage user access.
  • Customize and improve user experiences.
  • Communicate with you and provide requested information.
  • Process billing and payment transactions.
  • Provide customer and technical support.
  • Monitor compliance with our agreements and legal obligations.
  • Detect and prevent fraud or other illegal activities.
  • Respond to legal requests or protect rights and interests.
  • Conduct transactions such as mergers or acquisitions.
  • Fulfill other purposes for which you provide the information.

How We Secure Information

We are committed to safeguarding your information using industry-standard security measures. However, no system is entirely secure, and we cannot guarantee complete protection of your information.

How We Share Information

We may share your information with third parties, including:

  • Affiliated entities, such as subsidiaries or joint ventures.
  • Service providers assisting with website operation, analytics, and other functions.
  • Professional advisors like legal, accounting, and compliance experts.
  • Law enforcement or regulators when required by law or to protect our rights and interests.
  • Corporate transactions, in the event of a merger, acquisition, or similar event.
  • Other third parties as permitted by law or directed by you.

We may also share aggregated or de-identified information that cannot identify you personally.

Your Choices

  • Updating personal information: EMS and trauma services can access or update their information through the password-protected section of our Sites or by contacting us directly.
  • Marketing communications: You may opt out of marketing emails by following the unsubscribe link in our communications.
  • Cookies: You can adjust your browser settings to decline cookies, but this may affect your experience on our Sites.

Updates to Our Privacy Notice

We may update this Privacy Notice periodically. Any changes will be posted on this page, and the effective date at the top of this notice will reflect the latest update.

NCRETAC Privacy Policy

This Privacy Policy outlines how personal data collected or received by NCRETAC or any of its affiliated entities may be transferred to its affiliates when necessary to fulfill the purpose for which the information was provided. By submitting information through NCRETAC’s website or by using its products, software, or services, you are consenting to the collection and transmission of such data.

Data Collection

NCRETAC is committed to protecting the privacy of users of its products, software, services, and website visitors. This policy explains the following:

  • What data may be collected
  • How data is stored
  • How data is used
  • Conditions under which data may be shared or released to another party
  • Use of cookies
  • Links to other sites
  • How changes to this policy will be communicated
  • Contact information

Data is retained or transmitted either in the jurisdiction(s) where users operate, other jurisdictions authorized by users, or jurisdiction(s) that NCRETAC determines best meet this policy and the obligations outlined in agreements for the use of products and/or services.

Information Collection and Use

NCRETAC may request personal information, such as your name, company, address, etc., to fulfill your requests, deliver products and services, and allow you to use our offerings.

NCRETAC does not collect personal information when you visit our website unless you choose to provide it. Limited, non-personally identifying information may be collected automatically by your browser when you visit a website. This can include your computer’s internet address, the date and time of your visit, the page you visited, your browser and operating system, and the referring page. We use aggregated information from all visitors to measure server performance, analyze traffic patterns, and improve our website content.

Some online services may require you to register for an account. When you do so, we ask for personal information (such as your name, email address, and password) to create your account and provide the requested service.

Information Sharing and Disclosure

NCRETAC collects and tracks information for internal use only and does not sell or disclose personal information, including email addresses, to third parties, partners, or affiliates. NCRETAC will only use the information provided as described in this policy. We may transmit or disclose information to third-party services necessary to provide you with a product or service.

Cookies

To ensure relevant content is published for our visitors, NCRETAC uses cookies to collect site-visitation statistics. This information is used in aggregated form to improve our site. You can configure your browser to accept, reject, or notify you when a cookie is set.

Mobile Applications

NCRETAC mobile applications may collect, access, use, and share data in line with the privacy information provided in each application. These applications may access location, media files, and transmit crash logs and diagnostics to NCRETAC. All data is securely stored and may be shared with other NCRETAC clients. Data is retained indefinitely but can be deleted upon request by the sponsoring agency. For questions, please contact us at ncretac@ncretac.org or call (970) 580-2668.

Other Sites

This Privacy Policy applies solely to NCRETAC’s websites, products, services, and software agreements referencing this Privacy Policy. We may include links to other sites, but NCRETAC does not control or influence their privacy practices. When visiting another website, you are subject to that site’s privacy policy. We recommend reading the privacy policies of any external sites you visit.

Policy Changes

This Privacy Policy may change over time. It is your responsibility to stay informed of changes by checking this policy for updates. The effective date will be updated accordingly.

GDPR Rights

If you are a resident of the European Union, you may exercise your rights under the GDPR by contacting us at ncretac@ncretac.org. We will respond within 15 days. GDPR rights include the right to request access to, transfer of, amendment of, or deletion of your personal data, or to place restrictions on its use.

CCPA Rights

This section applies solely to California residents under the California Consumer Privacy Act (CCPA). You have the right to request access to, deletion of, and non-discrimination for exercising these rights. CCPA rights can be exercised by contacting us at ncretac@ncretac.org or calling (970) 580-2668. We will respond within 45 days of receiving your request.

Questions/Requests

If you have questions or concerns about this Privacy Notice or our privacy practices, please contact us at ncretac@ncretac.orgor call us at (970) 580-2668.